We are happy to offer a 7 day return / refund policy for unused and unworn items that still have the Actual Tag attached. Our policy lasts 7 days have gone by since your product delivery, unfortunately, we can’t offer you a Return / Refund.
Notify us about problems, fitting issues, size issues, damages or defects within 3 days from the date of delivery, and we will send a replacement product to you. All will applicable, if Actual Product’s Tag attached with product.
In the unlikely event that you received damaged, you should email us / Whatsapp a photo of the damaged product with the Product CODE within 48 hours of receiving your order then it is up to the discretion of the ARVINO QC team to decide whether product is approved for return / refund or exchange.
Once we have received your e-mail and our Quality Control team has authorized the return /refund or exchange we will allow to return them to us.
We will initiate your refund via NEFT transfer to your bank account. We may request you for your bank account details before initiating the refund.
Note: - Refund amount will not include shipping charges which you have paid.
If you have any questions about your return, feel free to reach out to the ARVINO Care team at email@example.com or call +91- 8239450450
Keep all items (INCLUDING the invoice) in a package and address it to the following:
Sitapura Industrial Area, Near Fire Station,
Jaipur-302022, Rajasthan, India
The following products shall not be eligible for return / refund or exchange -
1. Jewelry that exhibits physical damage to the box or to the product
2. Any jewelry that has been washed
3. Any jewelry not in its original condition
4. Any jewelry that is returned without all original packaging and accessories
*No Returns will be accepted for Goods Purchased in Extra Sale.
We accept cancellation before order dispatch from our warehouse. You will notify from email or message to order status.
Please keep updated and check order status from your order’s profile.
Once order will dispatch, no cancellation will accept.
Email us – firstname.lastname@example.org or contact at - +91-8239450450